Cancellation Policy of MEPBUY BY Metrix Engineers India Private Limited.
Cancellations
- Orders can only be cancelled before they are dispatched.
- If an order is cancelled post-dispatch, it will be treated as a return, and logistics charges will be deducted from the refund.
- Refunds for cancellations will be processed within 3 business days from the cancellation confirmation.
Additional Terms
- Customers are required to share an unboxing video when reporting missing or damaged items to facilitate quick resolution.
- For faulty electronics or machinery, customers are advised to contact the nearest authorized service centre for repair/replacement.
For any further queries or assistance, please contact us at support@mepbuy.com. We value your business and are always here to help!