SHIPPING AND DELIVERY POLICY OF MEPBUY BY METRIX ENGINEERS INDIA PRIVATE LIMITED. 

Shipping and Delivery Policy

At MEPBUY, a Division of Metrix Engineers India private Limited, we strive to ensure a seamless and reliable delivery experience for our customers. Below is our shipping and delivery policy:

Delivery Areas

• We deliver to most locations across India.
• To check if we deliver to your area, please enter your address during checkout on our website.
• If delivery to your area is unavailable, we regret any inconvenience caused and will notify you promptly.
  

Delivery Times

• Estimated Delivery Timeline: Orders are typically delivered within 8-10 business days. However, delivery timelines may vary depending on the product, location, and other factors.
  
• Accurate delivery estimates will be displayed at checkout for each product.

Order Confirmation

• Once your order is placed, you will receive an email and SMS confirmation containing your order details and the estimated delivery date.
  
• Please review the order details carefully and contact us immediately if any corrections are needed.
  

Shipping Fees

• Shipping fees, if applicable, will be clearly stated during the checkout process before completing your purchase.
• Certain products or locations may qualify for free shipping based on promotional offers or order value.
  Order Tracking
• After your order is dispatched, you will receive a tracking link via email/SMS, allowing you to monitor your shipment in real-time.
  Order Issues
• If there are any issues with your order (e.g., damaged goods, incorrect items, or missing products), please contact our customer support team at cst@mepbuy.com or 7032746363 within 48 hours of delivery.
• We will promptly investigate and resolve the issue to ensure your satisfaction.

Delays Due to External Factors

• Delivery times may be impacted by factors such as logistics challenges, adverse weather, or regional restrictions.
• While we strive to adhere to the estimated timelines, we appreciate your understanding in case of unforeseen delays.
  

Age Restrictions

• By placing an order, you confirm that you are at least 18 years old or have the consent of a guardian.
  
• MEPBUY.com reserves the right to request identification upon delivery if necessary.
  

Feedback and Complaints

• We value your feedback and suggestions.
  
• For any concerns or comments about our shipping and delivery services, please reach out to us:
  
• Email: cst@mepbuy.com
  
• Phone: 7032746363
  

We aim to deliver your tools and machinery safely and on time, ensuring you can focus on what matters most  your projects and operations! Thank you for choosing MEPBUY.com.